SG

Design Experience

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Duck Creek Technologies  2019 - Present

UX Visual Design Architect

Design and support for property and casualty insurance software design system and products aimed at enterprise, small business, and consumer personas. 

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YOTTAA   2019

UX Design Consultant

Development of UX consistency, via product information architecture and visual standards, across modern and legacy software used to accelerate, optimize, and monitor eCommerce sites.

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Ericsson  2014 - 2019

UX Visual Designer II

UX design of consumer TV platform (for cable and streaming boxes as well as mobile devices) and back-end operator interfaces (Operator Portal for content, subscriber, and metadata management as well as an analytics dashboard for quality control and monetization use). Worked in an Agile process with product owners and developers to provide everything from wire-frames and work-flows, through visuals, to specification and documentation which were then brought into market by Canada’s largest two Telcom Operators (Bell and Telus).

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Azuki Systems  2011 - 2014

Graphic & UX Visual Design Lead

Designed and maintained corporate website, marketing collateral, technical diagrams, and corporate/sales presentations as the sole creative for a fast paced start-up. At the same time I learned on the job how to work directly with developers and engineers to design a white-labeled video consumption app across all device platforms as well as the accompanying back-end operator management software; some of  which have been in use by HBO, Showtime, Epix, CenturyLink and many content and service providers.

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OnPoint Media & Esente Music Group  2009 - 2011

Graphic Designer

Created and maintained local small business identities, websites, and other collateral, as well as in-house marketing campaigns to foster larger than life brands across many design mediums. Designed independent musician web banners and promotional posters, in addition to album covers and corresponding artwork for a 14-album drunk-driving prevention campaign.

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451 Marketing  2006

Graphic Designer

Worked on print and web design from client concept and progress meetings as well as presentations through final designs for clients including Black Duck Software, DestinationWedding.com, Volvo, MIT, and two of Boston’s largest hospitals.

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Jet Printing  2005 - 2006

Graphic Designer

Solely responsible for all design and print jobs from client meetings and concept to design, print, and finishing for many local businesses to help market their brands. Operated and maintained small and large format printers, scanners, print press, paper cutter, laminator, folding, and binding machines; also prepared work for pre-flight for external printing.

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Leadership Experience

 

Best Buy & Geek Squad  2006 - 2011

Supervisor & Installation Lead

Installation of A/V and networking (mostly home and some commercial) consumer electronics  as well as certified ISF video calibrations. Coached and trained employees in various disciplines focused around customer experience, product knowledge, corporate campaigns, and data/records upkeep and privacy. Translated sales metrics into action plans to lead individual employees in their career advancement and departments within the company.